Dwelloquent Remodel Planning Portal
Effective date: July 1, 2026
These Terms of Service ("Terms") are a legal agreement between you and Dwelloquent LLC ("Dwelloquent," "we," "us"), based in Port St. Lucie, Florida, governing your use of the Dwelloquent Remodel Planning Portal ("the Portal"). By creating an account or using the Portal, you agree to these Terms. If you don't agree, don't use the Portal. Questions? Email info@dwelloquent.com.
1. What the Portal is
The Portal is an online tool that helps you plan a home remodel — organizing budgets, measurements, product selections, vendors, bids, timelines, notes, and related project information. It is a planning and organization tool only. It is not professional design, construction, engineering, financial, or legal advice, and it does not replace consultation with a licensed contractor, designer, or other professional. You are responsible for the decisions you make about your remodel.
2. Access, purchase, and accounts
Access to the Portal is sold through our course bundle and is processed by SamCart. When your purchase is confirmed, we create an account tied to your email address or send you an invitation to set one up.
Your access is personal to you. You may not share your login, resell your access, or transfer your account to anyone else. You may invite collaborators (such as a spouse or contractor) to a project where the Portal provides that feature, but you remain responsible for everything done under your account.
You are responsible for keeping your password confidential and for all activity under your account. Tell us promptly at info@dwelloquent.com if you believe your account has been accessed without your permission. You must be at least 18 years old to create an account.
3. Payment, refunds, and cancellation
All purchases are handled by SamCart and are subject to the pricing and any refund terms presented at the time of purchase and to SamCart's own terms. Unless a specific refund or money-back guarantee is stated at checkout, purchases are for access to the Portal as part of your bundle.
If you receive a refund or your purchase is reversed, charged back, or cancelled, your access to the Portal ends. We may suspend or remove your access when a refund or chargeback is processed. Where practical, we will preserve your data for a reasonable period in case you repurchase, but we are not obligated to retain it indefinitely.
4. Acceptable use
You agree to use the Portal only for lawful purposes and only to plan your own projects. You agree not to: share or resell your access; attempt to access another user's account or data; probe, scan, or test the security of the Portal or attempt to bypass its access controls; interfere with or disrupt the service or its infrastructure; use automated systems to scrape or overload the Portal; upload malware or unlawful, infringing, or harmful content; or use the Portal's AI features to generate unlawful or abusive content. We may suspend or terminate accounts that violate these rules.
5. Your content
You keep ownership of the information, files, and photos you put into the Portal ("Your Content"). You grant us a limited license to store, process, and display Your Content solely to operate the Portal and provide the service to you — including processing it through the service providers described in our Privacy Policy (such as hosting, storage, email, and AI processing for the assistant, document extraction, and voice transcription features).
You are responsible for Your Content and confirm you have the right to upload it. Please keep your own copies of anything important; the Portal's export features let you download your data, and you should not rely on the Portal as your only record.
6. AI features
The Portal includes AI-powered features, including a planning assistant, document extraction, and voice transcription. AI output can be incomplete, inaccurate, or wrong. Treat it as a helpful starting point, not a source of truth — verify anything important (especially numbers, measurements, and costs) before you rely on it for real-world decisions or purchases.
7. Our intellectual property
The Portal itself — its software, design, layout, text, graphics, logos, and any course content or templates we provide — is owned by Dwelloquent or its licensors and is protected by law. Your purchase grants you a personal, non-transferable right to use the Portal while your access is active. It does not give you ownership of the Portal or the right to copy, distribute, modify, or create competing products from it.
8. Availability and changes
We work to keep the Portal available and reliable, but we provide it on an "as is" and "as available" basis. We may modify, update, suspend, or discontinue features, or perform maintenance, at any time. We may also update these Terms; if we make material changes, we will notify you by email or through the Portal before they take effect, and your continued use after that means you accept the updated Terms.
9. Disclaimer of warranties
To the fullest extent permitted by law, the Portal is provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Portal will be uninterrupted, error-free, secure, or that it will meet your requirements, or that any AI output or planning information will be accurate. Any remodel decisions you make based on information in the Portal are your own responsibility.
10. Limitation of liability
To the fullest extent permitted by law, Dwelloquent and its owner will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or savings, arising out of or relating to your use of the Portal — including any losses relating to your remodel, its budget, or its outcome — even if we've been advised of the possibility. Our total liability for any claim relating to the Portal will not exceed the amount you paid for access to the Portal in the twelve months before the claim.
Some jurisdictions don't allow certain limitations, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited by law.
11. Indemnification
You agree to indemnify and hold harmless Dwelloquent and its owner from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your misuse of the Portal, your violation of these Terms, or your violation of any law or the rights of another person.
12. Termination
You may stop using the Portal and request account deletion at any time by emailing info@dwelloquent.com. We may suspend or terminate your access if you violate these Terms, if your purchase is refunded or reversed, or if we discontinue the Portal. On termination, your right to use the Portal ends; sections that by their nature should survive (such as content ownership, disclaimers, limitation of liability, and indemnification) will continue to apply.
13. Governing law
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. Any dispute relating to these Terms or the Portal will be handled in the state or federal courts located in Florida, and you consent to their jurisdiction, except where applicable law gives you the right to bring a claim elsewhere.
14. General
If any part of these Terms is found unenforceable, the rest remains in effect. Our not enforcing a provision isn't a waiver of it. These Terms, together with our Privacy Policy, are the entire agreement between you and Dwelloquent regarding the Portal.
15. Contact
Dwelloquent LLC
Port St. Lucie, Florida
info@dwelloquent.com